Since The following are the Terms and Conditions for the use of IT Company Malaysia Products and/or Services (“IT Company Malaysia Products and/or Services” or “the Products” or “the Services”) by the User (“User” or “Users”). Any User accessing and using the Products or availing the Services and/or any part thereof shall invariably be bound by these Terms and Conditions.
These Terms and Conditions are valid, binding, and enforceable for all persons that access the IT Company Malaysia website, the web pages or any part thereof. Hence, if you do not agree to be bound over by these Terms and Conditions, then you may not use the IT Company Malaysia website. The reasonable use of the IT Company Malaysia website shall automatically bind the Users to this agreement.
The Services offered by IT Company Malaysia also consist of, but not limited to, the following: Domain Registration, World wide web hosting, SMS Core Messaging Platform Access, Data Encryption, Data Transmission, Data Access, and Data Storage, WAN Solutions, Website Templates, Multimedia Presentation, Interactive CD, Multimedia Marketing, Internet Marketing, Search Engine Optimization, Software development and wherever applicable, the Synchronization Software.
IT Company Malaysia offers only some of its Services free of cost while others are offered at a price. Most of the price details are mentioned prominently on our web site. IT Company Malaysia offers Application Programming Interface (API), Software Development Kit (SDK), Tools like HTTP/S, XML, SMTP and/or COM Object Tool and/or SMPP Protocol to connect to IT Company Malaysia Core Messaging Platform.
These provide an easy, efficient and flexible option to integrate with the User’s website/application, facilitating auto-generated SMS Text messages to be delivered to the intended recipients’ mobile phones. IT Company Malaysia charges a one-time setup fee for activating such connectivity.
IT Company Malaysia also provides World Wide Web Site hosting & Data storage facility. IT Company Malaysia reserves the right to terminate or interrupt any account in part or in full without refund for violation of these Terms of Services. In all but the most extreme or serious cases, good faith attempts will be made to resolve an issue without interruption of service. In cases where service has been terminated or interrupted, resolution will be handled on an individual case basis, at IT Company Malaysia’s sole discretion.
The Products and/or Services are “AS IS” and are subject to the disclaimers of warranty and the limitations of liability as found in this agreement and which are subject to testing by the Users before entering into this agreement.
IT Company Malaysia reserves the right to change or terminate the Services and/ or alter the Terms and Conditions of this Agreement at any time with/without notice and/or with immediate effect. All the fees paid to IT Company Malaysia when such termination occurs are addressed in detail in the sections below.
IT Company Malaysia respects the privacy of the Users and assures that it shall not monitor, edit, or disclose any personal information about the Users or about the User’s IT Company Malaysia account, which includes all of its contents, without the User’s prior permission. However, this will not apply if IT Company Malaysia has to:
Conform to the statutory and/or legal requirements or comply with the legal process;
Protect and defend the rights or property of IT Company Malaysia;
Enforce this Agreement or protect IT Company Malaysia business or reputation, including without limitation, upon termination, cancellation or suspension of this Agreement by IT Company Malaysia;
Respond to the request for identification in connection with the claim of copyright or trademark infringement by the Users or to a claim by a third party that the Users is using the Services in connection with an infringement, illegal or improper activity; or
Act to protect the interests of the Users or any others in general
The User agrees that IT Company Malaysia can access his/her account, including the message content, as stated above or respond to product specific queries or technical issues.
The User hereby permits IT Company Malaysia to send him/her communication via email/sms of any updates, upgrades, notices, or any other information that IT Company Malaysia deems important for the Users to know, relating to our Services.
IT Company Malaysia expressly prohibits any unauthorized commercial use of the Services. The User gives irrevocable agreement to abide by all the applicable local, national and international laws and regulations and is solely responsible for all acts or omissions (that occur under his/her account or password), including responsibility for the content of any transmissions through IT Company Malaysia.
IT Company Malaysia provides by way of example, and not as a limitation, the stipulation that the Users agree not to, directly or indirectly:
Reverse engineer, de-compile, disassemble or otherwise make any attempt to establish the source code or the underlying ideas or algorithms of the Services;
Modify, translate, or create distinctive and derivative works based on the Services; Copy (except for archival purposes), rent, lease, distribute, assign, or otherwise transfer rights to the Services;
Domain names owner are distinguished by their email addresses. The person having the control over email address (Email associated with the account having domain name) is the considered the ultimate owner of the domain. Owner transfer can only be initiated by the person who is the current owner of the domain.
All domains that are not paid within 1 month of registration/renewal are transferred in favor of IT Company Malaysia. A transfer fee (minimum 5 times the cost of domain name registration) is charged if such domains are reclaimed by actual owner. If unpaid domains are not claimed within 2 months of registration/ renewal no claims will be valid for ownership of the domain and IT Company Malaysia will be sole owner of the domain.
Payment for the Products and/or Services
All accounts and services are set up on a prepay basis. IT Company Malaysia reserves the right to change prices of accounts or services at any time. In case of Web Hosting, Payment is due each anniversary year / month following the date the account was established. IT Company Malaysia reserves the right to suspend services until the outstanding debt is cleared. No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email.
In consideration for the use of AB Services, the Users agree and shall pay to IT Company Malaysia a sum called a set-up fee or transaction fee or subscription fee (as appropriate), at the prescribed and applicable rate then in effect. IT Company Malaysia may, from time to time, and at its own discretion, offer different promotional schemes during which no fees or reduced fees may apply. During such promotions, all provisions of this Agreement shall remain in full force and effect.
All fees are payable upfront. Upfront payment refers to payment that is made within a reasonable time to allow IT Company Malaysia to activate/upgrade the account, provide access to specific feature(s) and/or add credits to the User’s account.
IT Company Malaysia may take anything between 12 hours to 24 hours, after the payment has been realized, to activate/upgrade the account, provide access to specific feature(s) and/or add credits to the User’s account. IT Company Malaysia reserves the right to approve Users at its sole discretion.
No refunds will be made in any case for any fees already collected like branding (Sender Name/Number) fees, one-time setup fees, license/subscription fees, monthly administration fees, and any other such fee that the Users may pay to IT Company Malaysia.
From time to time, IT Company Malaysia may revise its prices for its Products and/or Services. IT Company Malaysia undertakes to notify the Users of such adjustments within a reasonable time frame prior to implementing such adjustments, unless the prices are adjusted due to reasons, which are beyond IT Company Malaysia control.
The Users expressly understand that the number of credits consumed to terminate to a specific destination network may change due to various factors, and that IT Company Malaysia may adjust this number whenever it deems necessary to do so, with or without prior notice to the Users. For any services provided by ITCOMPANY, refund is not possible whether it’s mentioned in our contract or not as far as our big projects are concerned, cancellation is possible but we don’t have any return policy and advance for any projects is not refundable.
SMS Messages will be considered as delivered when IT Company Malaysia has delivered, or sent the messages to the immediate destination that IT Company Malaysia Core Messaging Platform has been programmed to do, which include SMPP/SMTP servers, or Mobile Telephone Networks. In addition, any other intermediary server or API is also deemed to be the point of dispatch of the message. IT Company Malaysia does not extend guarantee of delivery on behalf of the Mobile Telephone Networks or Servers. IT Company Malaysia do not allow users to send personal messages via our sms service.
Although IT Company Malaysia makes all efforts to ensure delivery and prides itself on speedy delivery of messages, messages may be delivered late as a result of queuing or network congestion/traffic.
IT Company Malaysia lays no claim to its network coverage. Although IT Company Malaysia focuses on giving extensive coverage aggregation services, the mobile networks may choose from time to time to not be a part of IT Company Malaysia or of its Service Providers’ Networks. This may lead to messages not being delivered to those particular networks. Though IT Company Malaysia makes all possible efforts to inform the Users of non-availability of a network as soon as it is aware of the same, there can be networks appearing on the Coverage List but IT Company Malaysia is unable to deliver to.
IT Company Malaysia continually makes efforts to improve all of its existing Products and/or Services, apart from adding new ones, resulting in frequent updates or modifications. Such changes often dictate that we simultaneously modify our Terms and Conditions. Hence, IT Company Malaysia shall have the right to modify any or all the terms of this Agreement and to change or drop any aspect or feature of the IT Company Malaysia Products and/or Services, as it deems reasonably necessary. Such changes shall be effective immediately upon posting of such addition, change or deletion. Any use by the Users of the Products and/or Services after any such change has been posted, shall be construed as the acceptance of the change. If the User is not agreeable to any such change, the relevant Product and/or Services or the User account, may be cancelled in accordance with the procedures for cancellation set forth in this Agreement. The Users acknowledge their responsibility to read and review this Agreement from time to time and also to be aware of any such changes.
This Agreement and the User account can be terminated, canceled and/or suspended by IT Company Malaysia at any time if, in IT Company Malaysia’s sole discretion, the User has breached the Terms of this Agreement. Such termination, cancellation and/or suspension by IT Company Malaysia shall come into effect immediately after giving notice by IT Company Malaysia to the Users in any reasonable manner, including but not limited to, notification by email/sms. In addition, IT Company Malaysia has the right to recover any and all damages from the Users arising from or relating to the event(s) giving rise to the suspension, termination or cancellation. IT Company Malaysia reserves the right to suspend the User’s account at any stage for any reason that it may deem necessary in order to continue to provide any of its Products and or Services in a way that may be hindered by the User’s status as being a IT Company Malaysia User, or the financial status of the User or the content of the messages originating from the User.
In the event that IT Company Malaysia has cause to receive complaints from recipients or third parties with respect to the use of the Products and/or Services, IT Company Malaysia additionally reserves the right, in its sole discretion, to disclose any and all information to the recipient, applicable authorities or any other related party with regard to its Users.
The User has the right and is free to terminate or cancel this Agreement and his/her IT Company Malaysia account at any time and for any reason. The User only has to intimate IT Company Malaysia by sending an email of this intention. However, it is to be noted clearly that any sum or pre-paid credit amount remaining pending at the time of cancellation of this Agreement shall not be repaid to the User.
Upon the termination, cancellation and/or suspension of this Agreement, the Users remains responsible for any obligations that have been accrued including, but not limited to, payment of any costs or charges, including legal obligation that may be arising in connection with such termination, cancellation and/or suspension, and payment of all outstanding transaction fees for use prior to said termination, cancellation and/or suspension occurs. Upon termination and/or cancellation, for any reason, the User agrees to immediately cease using IT Company Malaysia Products and/or Services and removes all the IT Company Malaysia software and applications on any computer, database, and server (local or remote) in its possession or under its control. IT Company Malaysia shall have no obligation whatsoever to the User after the termination or cancellation of this Agreement.
While it is to be understood that IT Company Malaysia shall make all efforts to ensure that the Products and/or Services are reasonably available, through the required access protocols, and shall endeavor to maintain connections to as many Aggregators, Gateways and Carriers as are, in its discretion, commercially viable, the User acknowledges that IT Company Malaysia cannot guarantee the availability of the Products and/or Services at all times and all locations. The User expressly acknowledges and agrees that the use of the Products and/or Services is generally at its own risk and that IT Company Malaysia Products and/or Services are being provided “AS IS” and “AS AVAILABLE” without any warranties or conditions whatsoever, express or implied.
IT Company Malaysia does not make any warranties or representations that the IT Company Malaysia website shall be available at all times. Users acknowledge that the IT Company Malaysia website may be unavailable due to updates or other causes beyond the reasonable control of IT Company Malaysia, including, but not limited to virus infection, unauthorized access (hacking), power failure or other “acts of God”.
IT Company Malaysia cannot and will not be held liable for any problem incurred while any service with IT Company Malaysia. By service with IT Company Malaysia, you assume any and all risk for possible downtime and other server/connection related problems. If you are not willing to assume this risk, you should not under no legal duty to encrypt host or work with IT Company Malaysia. While IT Company Malaysia makes every possible attempt to maintain the highest possible level of uptime & covering all expects, and in providing the services whatever service it is, delay is possible if we are dealing with any development,IT Company Malaysia will not under any circumstances make any expressed or implied guarantee for any specific level of uptime
Though IT Company Malaysia shall take all reasonable caution about the quality and accuracy of content available from the IT Company Malaysia website, IT Company Malaysia does not make any warranties or representation that the content available shall in all cases be true, correct or free from any errors. The information, ideas and opinions expressed on the IT Company Malaysia website should not be regarded as professional advice or the official opinion of IT Company Malaysia, and Users are strongly encouraged to consult professionals before taking on any course of action that is related to the information, ideas or opinions expressed on the IT Company Malaysia website.
IT Company Malaysia is under no legal duty to encrypt any of the content or communications from and to Users and is also under no legal duty to provide the digital authentication of any pages on the IT Company Malaysia website.
IT Company Malaysia (which also includes its owners, employees, suppliers, services providers, partners, licensors, affiliates and agents) shall in no event be held liable to the Users or anyone else for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or in part by the failures, delays or interruptions of the Products and/or Services generally, and any aspect ancillary thereto; the User agrees to indemnify IT Company Malaysia for any and all third party claims arising from any such or of the failures, delays or interruptions in connection with regard to use of the Products and/or Services.
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements and representations relating in any way to the services provided by IT Company Malaysia. Without limiting this, IT Company Malaysia will not be liable for any loss or damage (including consequential loss or damage) however caused (whether by negligence or otherwise) which may be suffered or incurred or which may arise directly or indirectly in respect of any services provided by IT Company Malaysia
Commissions quoted exclude GST. Where IT Company Malaysia is entitled to make any payment, IT Company Malaysia will also pay the amount of the GST on any supply (within the meaning of the GST Legislation).
IT Company Malaysia will comply with the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles in respect of the storage and handling of information. GOVERNING LAW
IT Company Malaysia Services and Solutions are governed by the laws of the State of Malaysia
These Terms and Conditions constitute the whole agreement between IT Company Malaysia and the User and neither party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein.
The Children’s Online Privacy Protection Act [COPPA] requires web sites to obtain verifiable parental consent if they collect age identifying information or a birth date from a child under the age of 13. If the Company does not wish to obtain verifiable parental consent, it must bump-out any user that indicates an age under 13.
To correct this issue please do the following:
The Company has three options for dealing with the collection of age identifying information:
This Agreement shall apply to the delivery of information technology services, support, and functions as further described in Statements of Work (SOW) that may be proposed and approved by the parties. Any such approved SOW shall be incorporated herein by reference (the services and functions described in any SOW are hereafter referred to
as the “Services”). In the event that the scope of the Services is expanded, revised, or modified, for any SOW incorporated herein, the parties shall prepare and sign an amended or new SOW (or change order), which likewise shall be attached hereto and incorporated herein by reference. Absent the execution of a SOW, this Agreement does not, in and of itself, represent a commitment by Client to receive any Services from ITC or pay ITC any fees.
The term of this Agreement will commence on the day of the project assignment and will continue until terminated by either party as provided below (“Term”). In the
event that the SOW provides for a different Term, the SOW Term will control for that specific SOW only.